Shipment Policy
Effective Date: January 14, 2025
Address: 3498 Trymore Road, Northfield, Minnesota, United States
Phone Number: 507-645-9421
Email: info@craftsvip.click
Website: craftsvip.click
At Crafts VIP, we are committed to ensuring that your orders are shipped promptly and securely. Our Shipment Policy outlines the shipping methods available, processing times, and delivery information to ensure you know exactly what to expect when ordering from us.
1. Shipping Methods
We offer a variety of shipping options to meet your needs:
Standard Shipping: This is our most economical option, typically taking 5-7 business days for delivery. Delivery time may vary based on your location.
Expedited Shipping: For faster delivery, we offer expedited shipping, which usually takes 2-3 business days. Please note that additional fees may apply for this option.
Overnight Shipping: If you need your order delivered quickly, we offer overnight shipping. Orders placed before 2:00 PM EST will be delivered the next business day.
Shipping charges will be calculated based on the size, weight, and destination of your order, and will be displayed at checkout.
2. Shipping Charges
Shipping fees will be calculated and displayed during checkout. The cost of shipping is determined by the weight, size, and delivery location of your order. We also offer free shipping promotions from time to time, which will be indicated on our website or during the checkout process.
3. Processing Times
Orders are generally processed within 1-2 business days. However, please be aware that processing times may increase during busy periods or when there is a high volume of orders. If your order is delayed for any reason, you will receive an email with updated shipping details.
4. Order Tracking
After your order has been shipped, you will receive an email with tracking information. You can use the tracking number provided to monitor the status of your order through the carrier’s website.
If you encounter any issues with tracking or delivery, please contact our customer service team at info@craftsvip.click, and we will assist you.
5. Shipping Address
Please ensure that the shipping address you provide is accurate and complete. We are not responsible for delays or issues caused by incorrect or incomplete address information. If a shipment is returned due to an incorrect address, you may be responsible for paying additional shipping fees to have the order resent.
6. Delivery Issues
While we do our best to ensure timely and safe delivery, sometimes issues beyond our control may cause delays, such as weather conditions, holidays, or carrier-related issues. If your order is delayed, lost, or damaged during transit, please contact us as soon as possible, and we will assist in resolving the issue.
7. Returns and Exchanges
If you need to return or exchange an item, please refer to our Return and Refund Policy for detailed instructions. In most cases, you will be responsible for return shipping costs unless the return is due to an error on our part (e.g., receiving a damaged or incorrect item). Please ensure that returned items are in their original condition and packaging.
8. International Shipping
At this time, we only offer shipping within the United States. We do not provide international shipping. However, we are working to expand our shipping options in the future, and may offer international shipping at a later date.