Payment Policy
Effective Date: January 14, 2025
Address: 3498 Trymore Road, Northfield, Minnesota, United States
Phone Number: 507-645-9421
Email: info@craftsvip.click
Website: craftsvip.click
At Crafts VIP, we strive to offer a smooth and secure payment experience. This Payment Policy outlines the various methods we accept for payments, how the payment process works, and the steps we take to ensure your payment information is secure.
1. Accepted Payment Methods
We offer several secure and convenient payment options to provide flexibility for our customers:
Credit and Debit Cards: We accept all major credit and debit cards, including Visa, MasterCard, American Express, and Discover. All payments made via credit and debit cards are processed securely through trusted third-party payment processors.
PayPal: We accept payments via PayPal for customers who prefer to pay with their PayPal accounts.
Bank Transfers: For larger transactions or bulk orders, we offer the option of bank transfers. Please note that bank transfers may take additional time to process, and orders will not ship until payment is confirmed.
Checks: In certain cases, we accept checks as a payment method. However, please note that your order will be processed only after the check has cleared.
2. Payment Process
Once you complete your order on our website, you will be directed to the payment page to select your preferred payment method. After entering your payment details, you will be redirected to a secure platform to finalize the transaction.
Once the payment is successfully processed, you will receive an order confirmation email with the details of your purchase. In the event of any issues with the payment (such as incorrect information or insufficient funds), we will contact you immediately to resolve the issue.
3. Billing Address Verification
To prevent fraudulent transactions, we require that the billing address entered during checkout matches the address associated with your payment method. If there is any discrepancy between the provided billing address and the information on file with your payment provider, the transaction may be declined or delayed. You will be contacted to verify the details if necessary.
4. Sales Tax
Sales tax will be applied to all applicable orders, based on the shipping address. The tax amount will be calculated and displayed during checkout before you complete your order.
5. Order Modifications and Cancellations
Once your payment has been processed and your order is confirmed, we typically cannot modify or cancel it. However, if you need to make a change to your order, please contact us immediately, and we will do our best to accommodate your request. If the order has not been shipped yet, we can modify or cancel it as needed.
If the order is canceled before shipment, you will receive a full refund. If it has already been shipped, you will need to follow our return and exchange process.
6. Payment Security
We take the security of your payment information very seriously. All transactions on our website are processed using SSL encryption technology, ensuring that your sensitive information is kept private. Additionally, our payment processors are compliant with the Payment Card Industry Data Security Standard (PCI DSS) to safeguard your financial data.
7. Refunds
If you are eligible for a refund (e.g., for a canceled order or a return), the amount will be refunded to the original payment method used for the purchase. Refunds can take up to 5-10 business days to be processed, depending on your payment provider or bank.
8. Payment Issues
If you experience any issues during the payment process, such as a declined transaction or an error with your payment method, please contact our customer service team immediately at info@craftsvip.click. We will assist you in resolving the issue as quickly as possible.